Frequently Asked Questions
Frequently asked questions
1 What is Omni Credit?
Omni Credit is a revolving line of credit that enables customers to make purchases both online and in-store across various industries. It provides quick and convenient access to credit, with next-day funding for merchants and easy account management for customers.
2 How do I apply for Omni Credit?
You can apply for Omni Credit through a link sent to you by one of our valued merchant partners. This link will be provided via email or SMS, containing an automatic qualification message and instructions on how to complete your application.
3 What information is required to apply?
To apply for Omni Credit, you will need to provide your legal ID and phone number. This information helps us verify your identity and ensure compliance with age-restricted environment regulations.
4 How do I use my Omni Credit account?
Your mobile phone number serves as your account number. You can use it to make purchases wherever Omni Credit is accepted. You can also manage your account, track spending, check balances, and make payments through our user-friendly platform.
5 Where can I use Omni Credit?
Merchants that accept Omni Credit are shown in the map under the "location tab"
6 How quickly do merchants receive funding?
Merchants receive next-day funding for all purchases made with Omni Credit. This ensures a smooth transaction process and helps maintain consistent cash flow for business operations.
7 Is Omni Credit secure?
Yes, Omni Credit prioritizes security and compliance. We capture legal IDs and phone numbers to ensure that all transactions are secure and meet regulatory requirements, especially in age-restricted environments.
8 Can I manage my Omni Credit account online?
Absolutely! You can manage your Omni Credit account online using your mobile phone number as your account number. Our platform allows you to track your spending, check your balance, and make payments with ease.
9 What should I do if I have issues with my account?
If you encounter any issues with your Omni Credit account, please contact our customer support team. They are available to assist you with any questions or concerns you may have.
10 Can I use Omni Credit outside of my home country?
Omni Credit is designed for use within the regions where our merchant partners operate. For international use, please check with our customer support team for specific details and availability.
11 Are there any fees associated with using Omni Credit?
For information about any fees associated with using Omni Credit, please refer to the terms and conditions provided during the application process or contact our customer support team for detailed information.
12 How do I contact Omni Credit customer support?
You can reach Omni Credit customer support via email, phone, or through our online support portal. Visit our Contact Us page for detailed contact information and hours of operation.
13 How can I pay my interest?
Log in to your customer portal. Go to the payment section. Within this section, a popup will appear. In the popup, click "Pay My Balance."
14 Can I pay off my entire balance all at once?
Yes, go to "payments tab" at the bottom of the app, and then click "Pay My Balance", and go through the prompts.
15 How Can I make a payment with Omni Credit?
When checking out with a merchant that accepts Omni Credit, provide them with your phone number that was used to set up Omni Credit account. A one time passcode will be shared with you via SMS, email, and Omni Credit app for you to confirm purchase.
16 When is my first payment due?
A partial payment is due 30 days after the first purchase is made.